FlowDot Terms of Service

Last Updated: October 20, 2025 Effective Date: October 20, 2025

1. Agreement to Terms

By accessing or using FlowDot ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

FlowDot is operated by [Your Legal Entity Name] ("Company", "we", "us", or "our").

2. Description of Service

FlowDot is a workflow automation platform that enables users to:

• Create, execute, and manage AI-powered workflows
• Connect to third-party services and APIs using their own credentials
• Share workflows publicly or keep them private
• Execute workflows through multiple interfaces (web, mobile, CLI, dashboard, agent)
• Process data using AI models from various providers or local installations

2.1 Service Components

The Service includes:

• FlowDot Web Application: Browser-based workflow editor and dashboard
• FlowDot Mobile Application: Mobile interface for workflow execution
• FlowDot CLI: Command-line interface for workflow interaction
• FlowDot API: Programmatic access to platform features
• Community Features: Public workflow sharing and discovery

3. User Accounts

3.1 Account Creation

• You must be at least 13 years old to use this Service
• You must provide accurate, complete, and current information during registration
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

3.2 Account Types

We offer different account tiers with varying features and limits:

• Free Tier: Basic features with usage limits
• Premium Tiers: Enhanced features, increased limits, and priority support
• Team/Enterprise: Collaborative features for organizations

3.3 Account Termination

• You may close your account at any time through account settings
• We reserve the right to suspend or terminate accounts that violate these Terms
• Upon termination, your right to use the Service ceases immediately
• We will retain data according to our Privacy Policy and legal obligations

4. Bring Your Own Keys (BYOK) and Third-Party Services

4.1 Your API Keys

FlowDot operates on a "Bring Your Own Keys" (BYOK) model:

• You provide your own API keys for third-party services (OpenAI, Anthropic, Google, etc.)
• You are responsible for all costs incurred with third-party providers
• You are responsible for complying with third-party service terms
• We encrypt and store your API keys securely but are not liable for unauthorized access
• You may revoke or change API keys at any time

4.2 Local AI Processing

• You may use local AI models (e.g., Ollama) through our platform
• Local processing occurs on your hardware; we do not have access to this data
• We are not responsible for the performance, accuracy, or reliability of local models
• Browser-relayed connections to localhost are your responsibility

4.3 Third-Party Service Relationships

• We are not affiliated with, endorsed by, or partnered with third-party AI providers unless explicitly stated
• Third-party services have their own terms, privacy policies, and pricing
• We are not liable for changes, outages, or discontinuation of third-party services
• Integration availability may change without notice

5. User Content and Workflows

5.1 Your Workflows and Data

You retain all ownership rights to:

• Workflows you create
• Data you input or process through the Service
• Outputs generated by your workflows

5.2 License to FlowDot

By using our Service, you grant us a limited license to:

• Store and process your workflows and data to provide the Service
• Display your public workflows to other users (if you choose to make them public)
• Use anonymized, aggregated data for service improvement and analytics
• Make technical copies necessary for backup and service operation

5.3 Public Workflows

When you publish a workflow publicly:

• You grant other users the right to view, copy, and modify your workflow
• You represent that you have the right to share all components of the workflow
• You retain copyright but allow community use under a permissive license
• Attribution to you as the original creator will be maintained
• You may unpublish workflows at any time, but copies made by others may persist

5.4 Content Standards

You agree NOT to create, share, or execute workflows that:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Contain malware, viruses, or malicious code
• Are designed to harm, harass, or exploit others
• Scrape, mine, or extract data in violation of third-party terms
• Generate spam, phishing attempts, or fraudulent content
• Create or distribute illegal content (CSAM, terrorist content, etc.)
• Violate privacy rights or expose personal information without consent
• Circumvent security measures or access controls
• Conduct unauthorized penetration testing or security research on third parties

5.5 Enforcement

We reserve the right to:

• Review public workflows for compliance
• Remove workflows that violate these Terms
• Suspend or terminate accounts for repeated violations
• Cooperate with law enforcement investigations
• We do not actively monitor private workflows but may investigate reported violations

6. The Visual Workflow Editor: Unrestricted Creative Power

6.1 Editor Capabilities

Our visual workflow editor provides extensive creative freedom:

• JavaScript Execution: Custom code nodes allow arbitrary JavaScript execution
• HTTP Requests: API nodes can call any HTTP endpoint
• Data Processing: Transform and manipulate data in unlimited ways
• Integration Flexibility: Connect to any service with an API
• Workflow Complexity: No artificial limits on workflow size or complexity

6.2 User Responsibility for Code Execution

IMPORTANT: The editor's power comes with responsibility:

• You are fully responsible for all code executed in your workflows
• You must ensure your workflows comply with all applicable laws
• You must respect the terms of service of any APIs or services you integrate
• You must not use the editor for malicious, illegal, or harmful purposes
• You are liable for damages caused by your workflows to yourself or others

6.3 No Sandboxing Guarantee

• Custom code executes in our infrastructure with reasonable security measures
• We implement security controls but cannot guarantee complete isolation
• You should not include sensitive credentials directly in code (use credential storage)
• We are not liable for security vulnerabilities in user-written code
• You execute workflows at your own risk

6.4 Resource Limits

While we don't artificially limit creativity, we enforce reasonable resource limits:

• Execution time limits prevent runaway processes
• Memory limits prevent resource exhaustion
• Rate limits prevent abuse and ensure fair usage
• Storage quotas based on account tier
• We may terminate workflows that exceed resource limits

6.5 Security Research and Penetration Testing

Prohibited Activities:

• Testing security of third-party services without explicit authorization
• Scanning or probing systems you don't own
• Attempting to access data you're not authorized to access
• Creating tools designed to exploit vulnerabilities in other systems

Permitted Activities:

• Security testing on your own systems with proper authorization
• Creating defensive security tools and workflows
• Educational security research on your own infrastructure
• Building workflows that enhance your organization's security posture

6.6 Acceptable Use of Unrestricted Features

The unrestricted editor is intended for:

• Legitimate automation and productivity workflows
• Creative applications and experimentation
• Business process automation
• Data analysis and research (on authorized data)
• Educational and learning purposes
• Building AI-powered applications

7. Usage Limits and Fair Use

7.1 Free Tier Limits

Free tier accounts have limits including but not limited to:

• Daily workflow execution limits
• Token/credit limits for AI operations
• Storage quotas
• API rate limits
• Concurrent execution limits

7.2 Paid Tier Limits

Paid tiers have higher limits based on subscription level. All limits are subject to our Fair Use Policy.

7.3 Fair Use Policy

You agree not to:

• Abuse free tier by creating multiple accounts
• Use the platform for cryptocurrency mining or similar resource-intensive activities
• Run continuous high-volume operations that degrade service for others
• Resell platform access without authorization
• Use automation to bypass usage limits

7.4 Enforcement

We reserve the right to:

• Throttle or suspend accounts exceeding fair use
• Require paid tier upgrade for high-volume usage
• Terminate accounts abusing limits
• Adjust limits to maintain service quality

8. Payment and Subscriptions

8.1 Pricing

• Current pricing is available at [pricing page URL]
• Prices are subject to change with 30 days notice for existing subscribers
• All prices are in USD unless otherwise specified

8.2 Billing

• Subscriptions are billed monthly or annually based on your selection
• Payment is due at the start of each billing period
• We use Stripe for payment processing
• We do not store your credit card information

8.3 Refunds

• We offer a 14-day money-back guarantee for new subscriptions
• Refunds are prorated for annual subscriptions canceled within 30 days
• No refunds for third-party API costs incurred through BYOK
• Contact support@flowdot.ai for refund requests

8.4 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• You retain access to paid features until the end of the paid period
• No partial refunds for mid-cycle cancellations (except as noted above)

8.5 Failed Payments

• We will attempt to process failed payments multiple times
• Accounts with failed payments may be downgraded to free tier
• You are responsible for maintaining valid payment information
• Unpaid balances may be sent to collections

9. Intellectual Property

9.1 FlowDot Platform

All rights, title, and interest in the FlowDot platform, including:

• Source code and software
• Visual design and user interface
• Trademarks, logos, and branding
• Documentation and tutorials
• Proprietary algorithms and methods

...are owned by the Company or our licensors.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the Service according to these Terms
• Use our client applications on your devices
• Access our API according to API Terms
• Use our branding when referring to the Service

9.3 Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the Service
• Modify, adapt, or create derivative works (except through permitted customization)
• Rent, lease, sell, or sublicense access to the Service
• Remove or obscure proprietary notices
• Use our trademarks without permission
• Frame or mirror any part of the Service without authorization

9.4 Open Source Components

The Service may include open source components subject to their own licenses. These licenses are available upon request.

9.5 Feedback and Suggestions

If you provide feedback, suggestions, or ideas:

• We may use them without obligation or compensation to you
• You grant us a perpetual, irrevocable license to implement suggestions
• You represent that you have the right to provide such feedback

10. Privacy and Data Protection

10.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains:

• What data we collect
• How we use and protect it
• Your rights and controls
• Third-party data sharing

Please review our Privacy Policy at [Privacy Policy URL].

10.2 Data Processing

By using the Service, you acknowledge:

• We process data as described in our Privacy Policy
• You are responsible for data you process through workflows
• You must comply with applicable data protection laws (GDPR, CCPA, etc.)
• You must have legal basis to process personal data through our Service

10.3 Data Ownership

• You own data you input into the Service
• We do not claim ownership of your workflow outputs
• We may use anonymized, aggregated data for analytics
• You control whether workflows are public or private

11. Disclaimers and Limitations of Liability

11.1 Service Provided "AS IS"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY
• UNINTERRUPTED OR ERROR-FREE OPERATION
• SECURITY OR FREEDOM FROM VIRUSES

11.2 AI and Workflow Outputs

WE SPECIFICALLY DISCLAIM ANY WARRANTY REGARDING:

• Accuracy of AI outputs: LLMs can hallucinate, make errors, or produce unreliable results
• Workflow results: Community workflows may not perform as described
• Third-party services: We are not responsible for third-party AI provider outputs
• Decision-making: Workflows should not be solely relied upon for critical decisions
• Local AI models: Performance and safety of user-deployed models

YOU ARE RESPONSIBLE FOR:

• Verifying accuracy of workflow outputs before use
• Testing workflows before deploying in production
• Ensuring workflows meet your requirements
• Complying with laws when using AI-generated content

11.3 User-Generated Workflows

• We do not endorse, guarantee, or take responsibility for community workflows
• Public workflows are created by users, not by FlowDot
• We do not verify the accuracy, safety, or legality of user workflows
• You use community workflows at your own risk
• Report malicious or problematic workflows to support

11.4 Third-Party Services and BYOK

• We are not responsible for third-party service availability, accuracy, or costs
• API key management is your responsibility
• We cannot guarantee compatibility with all third-party services
• Third-party service changes may break workflows without notice
• You are responsible for monitoring API usage and costs

11.5 Data Loss

While we implement backup systems:

• We are not liable for data loss or corruption
• You should maintain your own backups of critical workflows
• Service interruptions may result in lost data
• We do not guarantee data retention for any specific period

11.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE ARE NOT LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or unavailability
• Unauthorized access to your account or data
• Errors in workflow execution or AI outputs
• Costs of third-party services accessed via BYOK
• Damages exceeding the amount you paid us in the past 12 months (or $100 if greater)

THIS LIMITATION APPLIES TO:

• Contract, tort, negligence, strict liability, or any other legal theory
• Even if we were advised of the possibility of such damages
• Even if remedies fail their essential purpose

11.7 Jurisdictional Limitations

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless FlowDot, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your workflows and their execution
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws
• Content you create, share, or process
• Your API keys and third-party service usage
• Unauthorized use of your account due to your negligence

13. Service Availability and Modifications

13.1 Service Availability

• We strive for high availability but do not guarantee 100% uptime
• Scheduled maintenance will be announced in advance when possible
• Emergency maintenance may occur without notice
• We are not liable for service interruptions

13.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any feature at any time
• Change pricing with 30 days notice for existing subscribers
• Update these Terms with notice
• Remove or modify community features
• Change API endpoints or structures with reasonable notice

13.3 Beta Features

• We may offer beta or experimental features
• Beta features are provided "as is" without warranties
• Beta features may be discontinued without notice
• Data in beta features may not be retained

14. Termination

14.1 Termination by You

You may terminate your account at any time through account settings or by contacting support.

14.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• You engage in fraudulent activity
• You abuse the Service or harm other users
• Required by law or law enforcement
• Your account has been inactive for an extended period

14.3 Effect of Termination

Upon termination:

• Your access to the Service ends immediately
• We may delete your data after a reasonable retention period
• You remain liable for any outstanding payments
• Sections that should survive termination remain in effect (including indemnification, disclaimers, and limitations of liability)

14.4 Data Export

• You may export your data before termination
• After termination, we may delete data according to our retention policies
• We are not obligated to provide data after account termination

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

15.2 Informal Resolution

Before filing a claim, you agree to contact us at legal@flowdot.ai to attempt informal resolution.

15.3 Arbitration Agreement

PLEASE READ CAREFULLY: This section affects your legal rights.

Any dispute arising from these Terms or the Service will be resolved through binding arbitration, except:

• Small claims court disputes (under jurisdictional limits)
• Intellectual property disputes
• Injunctive or equitable relief

Arbitration Rules:

• Administered by [Arbitration Organization]
• Conducted under [Arbitration Rules]
• Location: [Your Location]
• Single arbitrator selected according to rules
• Arbitrator's decision is final and binding
• Limited discovery as determined by arbitrator

15.4 Class Action Waiver

YOU AGREE THAT:

• Disputes will be resolved individually, not as a class action
• You waive the right to participate in class actions
• You may not consolidate claims with other users
• You may not bring representative actions

If the class action waiver is found unenforceable, the arbitration agreement does not apply to that claim.

15.5 Opt-Out of Arbitration

You may opt out of arbitration within 30 days of accepting these Terms by sending written notice to:

FlowDot Legal Department [Address] Email: legal@flowdot.ai

The notice must include your name, email, and a clear statement that you opt out of arbitration.

15.6 Jurisdiction for Non-Arbitrated Disputes

For disputes not subject to arbitration, you agree to exclusive jurisdiction in the courts of [Your Jurisdiction].

16. Compliance and Export Controls

16.1 Compliance with Laws

You agree to:

• Comply with all applicable local, state, national, and international laws
• Obtain any required licenses or permissions
• Not use the Service for illegal purposes
• Comply with export control and sanctions laws

16.2 Export Controls

You represent that you are not:

• Located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country
• Listed on any U.S. government prohibited or restricted party list
• Subject to restrictions that would prohibit your use of the Service

16.3 Prohibited Users

We prohibit use of the Service by:

• Persons or entities on sanctions lists (OFAC, UN, EU, etc.)
• Persons in embargoed countries
• Persons using the Service for prohibited purposes under export control laws

17. Accessibility

We strive to make our Service accessible to all users. If you encounter accessibility barriers:

• Contact us at accessibility@flowdot.ai
• We will work to provide reasonable accommodations
• We continuously improve accessibility features

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental terms, constitute the entire agreement between you and FlowDot regarding the Service.

18.2 Modifications to Terms

We may modify these Terms at any time:

• Material changes will be notified via email or Service notification
• Continued use after changes constitutes acceptance
• If you disagree with changes, you must stop using the Service

18.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

18.4 Waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

18.5 Assignment

• You may not assign these Terms without our consent
• We may assign these Terms to affiliates or in connection with a merger, acquisition, or sale of assets

18.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions
• Internet or telecommunications failures
• Third-party service outages
• Pandemics or public health emergencies

18.7 Notices

Notices to you may be sent to your registered email address. Notices to us should be sent to:

FlowDot Legal Department [Address] Email: legal@flowdot.ai

18.8 Relationship

These Terms do not create a partnership, joint venture, employment, or agency relationship between you and FlowDot.

18.9 Third-Party Beneficiaries

These Terms do not confer any rights on third parties.

18.10 Language

In the event of any conflict between an English version and a translated version of these Terms, the English version prevails.

19. Contact Information

For questions about these Terms, contact us:

Email: legal@flowdot.ai Support: support@flowdot.ai Website: https://flowdot.ai/ Address: [Your Company Address]

Specific Use Case Guidance

For Researchers and Academic Users

• Ensure you have institutional approval for AI use
• Comply with research ethics requirements
• Properly attribute AI-generated content in publications
• Verify outputs before inclusion in research
• Check that your use complies with funding source requirements

For Business Users

• Ensure workflows comply with industry regulations (HIPAA, FINRA, etc.)
• Obtain legal review for customer-facing applications
• Implement appropriate quality control for AI outputs
• Monitor third-party service costs
• Train employees on acceptable use

For Developers Building on FlowDot

• Review API Terms of Service
• Implement proper error handling
• Don't expose API keys in client-side code
• Rate limit your applications appropriately
• Provide your own terms to your end users

For Educational Institutions

• Review acceptable use with students
• Provide guidance on academic integrity when using AI
• Monitor usage for compliance with institutional policies
• Consider privacy implications for student data
• Ensure compliance with FERPA and similar regulations

By using FlowDot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Version: 1.0 Last Updated: October 20, 2025 Effective Date: October 20, 2025